Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. I'll be honest - I was skeptical of Lending Tree and going with an out-of-state lender. Pros. I started the process five months ago but that didn’t go well because I had some problems on my end. We made arrangements to meet at a nearby Starbucks. Good for borrowers who prefer a traditional bank with a wide variety of loan products, including some specialty offerings, like 80-10-10 mortgages. It seems everything went pretty well, trying to get people to respond on my end and provide the information that I needed to provide to the loan officers. The application process was painless and efficient. And this isn’t the first transaction he’s done, not only for me. He was very responsive. I was sending emails and he'd get back with me in 10 to 15 minutes. They told me what documents they needed. Mortgage Refinancing: When Does It Make Sense? The financial giant offers both commercial and personal banking. When the rep updated, I got an email saying something’s updated so I don't have to call him to see the status. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. Facebook is showing information to help you better understand the purpose of a Page. Talking to cust. I have been working at Direct Mortgage Loans full-time for less than a year. It uses the latest technology like an online automated application system to help clients get the money and information they need as efficiently as possible. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Visit Brooke Ames's profile on Zillow to read customer ratings and reviews. BOKF, N.A. I also needed to pay off the loan. Jim helped me and he was pretty much beck and call. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. 5.0 reviews 100% recommended HomeDirect Mortgage is based in Kansas City and is a division of BOKF, NA, a subsidiary of BOK Financial, a multibillion dollar financial company based in Tulsa, OK. has received 4.34 out of 5 stars based on Customer Reviews and a BBB Rating of A+. At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In addition to rate/term refinance and cash-out loan options, HomeDirect Mortgage also offers a Home Equity and HELOC options. I wasn't looking for financial compensations but she said that it was just ridiculous and we couldn't have that. 10 Best Mortgage Lenders 2020 - Amazing Rates As Low As 2.87% As a division of BOKF, HomeDirect enjoys a solid reputation within the mortgage industry. We value your privacy. I also had a friend who bought a house a little while before I refinanced and I'm sure he's BOK. Overall, I like the ease of getting ahold of these people and having them respond back. ConsumerAffairs is not a government agency. To start the refinance process, customers can choose to complete the easy and quick online application or a traditional application. Unsubscribe easily. The documentation requirements are fairly similar to most other lenders. If you call to apply for a new loan, there is no wait time, but once you are their customer they simply don't care. He was willing to drive after work to meet up with. https://www.mapquest.com/us/kansas/home-direct-mortgage-365085438 AmeriSave Mortgage is currently the top-ranked mortgage lender based on over 250 verified user reviews. Here's how the Rocket process works and what happens when you use it to apply for a loan. I told him that it was his job to go to people's homes. The company has positive reviews across various consumer review websites, which indicate a high level of customer satisfaction. How do I know I can trust these reviews about BOK Financial Mortgage? To start the refinance process, customers can choose to complete the easy and quick online application or a traditional application. Comparisons Trusted by 45,000,000+. Mortgage Brokers. I requested a payoff statement for a refi. And I have another house that has been completely paid for that I had to take the mortgage out on in order to do that. Customers also get one on one assistance form a qualified loan officer. Then he didn’t wanna come to my house because even the fact there had been dogs here would be a problem. I also had an issue with the notary. Offensive and inappropriate language will not be tolerated and will result in deletion. Our Comments Policy | How to Write an Effective Comment. She was extremely helpful and responsive. Cons. I’ve got cash-out refi. He was a straight shooter. VA loans: Out of the 250 verified customer reviews on Best Company, about 85% of them are four and five-star reviews. Call at 855-314-7440 or send an email to mortgagebanker@homedirectmortgage.com for all your real estate needs. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. But I am gonna be reaching out to Jim here shortly. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Other than that, we had to do two takes on my refinancing. There are several online calculators free to use. Search for other Mortgages in Overland Park on The Real Yellow Pages®. DMAW: Home - Direct Marketing Association of Washington. Michele writes for regional, national and international publications in print and online for a variety of audiences including consumers, real estate investors, business owners and real estate professionals. Working with BOK impacted me in a very positive way because of the interest rates. We know we can only be successful if we take your trust in us seriously! Their rate is lower than the big banks and they can match the bigger banks’ offer. BOK Financial Mortgage was in possession of my mortgage so, I extended my question if I could do refinancing with them. BOK holds an A+ rating with the BBB. #1 Customer Satisfaction on LendingTree (Q3 2020), No SSN Needed - ID verified with Address & Phone, "You'll Never Regret The Money You'll Save". HomeDirect Mortgage – Loan Companies Ratings & Reviews ... Revolution / The Veranda by Clayton Built. He built the trust. HARP Program - Is a HARP Mortgage Right for Me? 3.0. Pros. Great operations staff and ease to make your own schedule. srv ALWAYS requires a minimum of 30 minutes on hold. She was in Kansas where she made it kinda difficult. Get buying tips about Mortgage Lenders delivered to your inbox. My ex didn’t allow that to happen, unfortunately. The website was really good. Overall it was a good experience and I would be happy to come back and do one more refinancing or get a new loan with them. He was right on timing-wise, too. See reviews below to learn more or submit your own review. BOK Financial Mortgage and BOK Financial customer service is horrible! The process took about a month. I enjoyed working with the loan officer. That was a confusing process for me, though it was not specifically a problem with BOK. I have a 15-year loan with them for a few years at 2.75 fixed rate. I found Home Direct and, Lori Larson in particular, to be a pleasure to work with. They refunded a portion of the cost. Read 3 reviews of Redfin clients' experiences with Noah Laredo's (of HomeDirect Mortgage) Lending services I can just refinance. Part of BOKF: Online application: Page Owner: BOK Financial. It took about a month from the time that it was locked in to the time that I finally signed all the papers. Their rep was very accommodating and he was very happy to do it with me, so I went with them. Former Employee - Job. BOK Financial reached out to me to find out if I wanted to refinance because it was an opportunity to get rid of my PMI and lower my mortgage payment. I wasn’t having any luck at my credit union. I worked at HomeDirect Mortgage full-time. The following companies are our partners in Mortgage Refinance: AmeriValue, Quicken Loans, Loan Depot, SoFi, AmeriSave, Reali, Chase, Rocket, Better.com Mortgage Refinance, Ally Bank, Credible, Paramount Bank, CIT Bank, Figure, HomeEquityQuiz, Third Federal, Beeline, and BMO Harris Bank. The Loft. For more information about reviews on ConsumerAffairs.com please visit our People. All Rights Reserved. No fees (money back at closing). With Jim, everything’s straightforward and transparent, which is what I really like. Unsubscribe easily. Unfortunately, HomeDirect doesn’t make any promises about processing speeds. I was given really good rates on the mortgage that I had on the home with BOK and I was happy with them. It was something that really struck me when I got the final paperwork. Although HomeDirect Mortgage was founded in 2013, its parent company, BOK Financial Corporation has a long and stable financial history, servicing customers since 1910. Very straightforward. But she was always available and we just did everything over the phone and on email. Home Direct Mortgage is best suited for the person with credit score between 620 and 740. The company’s consistently high volume of mortgage loans, low overhead costs, centralized operations, and advanced technology allow it to cut closing costs significantly. … An extra advantage of refinancing with HomeDirect Mortgage is that the company will not only originate and process your loan, but it will be serviced by them as well. Home - Direct Link Corp. Kerry … Search for mortgage lenders on the largest online directory of licensed lenders. Home Direct Mortgage; Business Management. It all worked out and it was very professional. There was a pretty significant difference between the initial conversations we had, the estimate of what the closing cost would be, and what they actually ended up being. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. FAQ. I got a good rate, too. However, the fact they allow borrowers to apply online is a good thing, because it lets you do all the paperwork from the comfort of your own home and in your own time. Their rep, Michelle, was great. Copyright © 2020 Consumers Unified LLC. This organization is not BBB accredited. We refinanced the mortgage that we had with them. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. It was supposed to be a situation where they would come to my home but the person called me and spent a great deal of time talking to me about how allergic they are to pets, and I'd have to confine my dogs. The process took around 21 days from the time I contacted their rep to closing. And we’ve already discussed and he already knows that I’m coming to refi and put the loan back on my primary residence, not my investment home. We took a VA loan from BOK Financial. This lender subsidiary of the Bank of Oklahoma Financial. Sign up to receive our free weekly newsletter. Now that everything’s closed, Jim can get my primary residence down to 3.5. I already had accounts with Bank of Kansas City from in the past when I first bought my house and they were the go-to for my mother-in-law who owned her own title and escrow company. The online process is automated and easy to use. It was a good experience overall and I always tell friends about BOK if they're doing anything with loans. Many or all of the companies featured here provide compensation to us. 5-Star reviews - well earned: here's another! Then I came back five months later and BOK's rep was very happy to follow up on it. Jim told us what was the best thing to do and how to do it. Ultimately the choice is yours. We value your privacy. There was a couple of other options that we had, and he helped work through it and get the best rates and figure everything out. I love working with Jim. You can access numerous resources that include breakdowns of mortgage terms and costs as well as some FAQs on the website. Cleared to close the morning before closing." BOK has been in business since 1910. Rocket Mortgage is the "online experience" for Quicken Loans. Another thing I like about BOK is they don’t sell the loans. Its obvious favorites are given more opportunities. And he doesn’t come up with hidden costs later down the road when you’re thinking, “Okay, this is what we got,” and then, the all bait-and-switch type of thing. This company helps veterans apply for VA loans with specialists trained to make sure you get the service you need. 19,066 likes. Applying for a mortgage refinance with HomeDirect is pretty straightforward, and customers can complete the entire process online or choose to complete a traditional application. That has no reflection on Jim. Call at 855-314-7440 or send an email to mortgagebanker@homedirectmortgage.com for all your real estate needs. Low interest rates; Quick and efficient loan process Application took 30 minutes, and anytime they needed anything or any updates, they called me and let me know. This means that they are backed by a multibillion dollar financial company, ensuring your finances are in capable hands. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Also, I was shopping for options at the time and their rates were good. The process went real well. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. She did my application and got me approved for it. I’ve recommended him to family, friends and colleagues of how well he’s done. Borrowers must also qualify based on their income, down payment and the reserve requirements of the loan chosen. Embed review. AmeriSave excels in customer satisfaction, service, and attention. The guy went to the wrong Starbucks and they got salty with me on the phone because he was in the wrong place. I'd have an email back even if it was 8 o'clock at night. I did a lot of research including reading Lori's reviews and I also interviewed her by phone for about 20 minutes about the loan. AVOID BOK Financial at all costs! Call volumes are what they are. I had the house completely paid for and then I took cash from it. The online application makes applying for a mortgage easy. So, he was really good about everything and he really helped me through the whole process of refinance. Page Transparency See More. Mortgage Lenders in Hunt Valley, MD. They *only* snail-mail them, and it took more than 3 weeks, holding up my refi. Thank you, you have successfully subscribed to our newsletter! FNBC. It was getting dramatic. Enjoy reading our tips and recommendations. It’s just a difference between closing costs. I still strongly consider them as an option. Through everything, this company stays true to the values and culture of honest, respect, … 2020's Online Mortgage Reviews. Nonsense! ★★★★★. She walked me through the process. Its location on this page may change next time you visit. We’ll start sending you the news you need delivered straight to you. I don’t know how the rates would change, if they’d change for the better or the worse, upfront, in a couple months’ time. It was a pretty straightforward process. I provided them the feedback because, at that point, it was like a comic relief in that respect, but Michelle definitely took steps to make sure it was resolved. Our content is free because we may earn a commission when you click or make a purchase using our site. I applied online and then somebody contacted me. Coupled with the raving reviews the lender has received across multiple online platforms regarding professionalism and the ease of the process, HomeDirect can meet your mortgage refinance needs.