Transformation, every step of the way
Whether you are looking to revitalize a business unit or initiate an enterprise-wide transformation, NETCORE Consulting accompanies you every step of the way — with deep industry expertise in all major sectors.
We are a global leader in working with clients to significantly transform their organizations. Your team is handpicked from our global network of domain experts to provide the valuable insights and innovative thinking you need for a smooth and successful implementation.
IT Excellence
NETCORE’s approach is based on the notion of achieving IT Excellence. Our assessment services provide the qualitative measures to analyze a client’s IT environment and identify opportunities to improve its effectiveness (service levels) and efficiency (reduce cost).
Improving responsiveness with quantifiable measures. We help companies adopt a better understanding of and control over IT spending, and provide the means to transform unresponsive IT departments and lower costs. We work closely with both technology and business leaders to help the enterprise:
- Identify cost drivers and cost improvements
- Align and prioritize IT projects to meet business requirements and strategic needs
- Deliver quality IT services that contribute to company success
- Economically use and deploy people, processes and technology
- Achieve high value from the IT investment
Finding ways to deliver more for less is essential to achieving IT Excellence — concentrating on IT value rather than low cost, benchmarking against competitors on the right schedule, maintaining the right mix of IT investments, and applying the proper tools to do the right things well.
Our IT Excellence assessment employs several methods and qualitative measures, including the IT Balanced Scorecard, a multi-dimensional management framework showing where IT adds value and improves performance; the CIO Solution Set, an integrated analytical framework measuring enterprise IT effectiveness across criteria such as system utilization, resource retention and IT asset management; and a consultative approach that guides the creation of an IT culture that is business-oriented, client-focused and consultative.
IT Strategy & Governance
The core component of effective IT management is a well-documented, pragmatic IT strategy. At NETCORE, we specialize in helping organizations match their vision with the appropriate technology architecture — developing a business-services view of IT activity and setting direction for IT investments based on key business objectives, strategies and drivers. The process includes:
- Clarifying the underlying operating principles for IT, to set a context for decision-making
- Building a practical strategy with statements of direction for the systems portfolio, and structuring the basic IT processes for delivery, support, management and planning
- Defining an appropriate governance structure for IT
- Identifying the IT capabilities needed to support the portfolio — and how they should be sourced
A dynamic approach to managing IT. The IT strategy is the foundation of an IT initiative prioritization process — and it must address the political and strategic dimensions of where the IT organization is going, not just describe the future. We structure IT Strategy projects around a collaborative, iterative approach, with facilitated workshops that bring business and IT stakeholders together. A defined strategy is a dynamic process, not a static document: we leave a repeatable process behind so our clients can integrate IT strategy into their existing planning and keep technology aligned with evolving business needs.
Post-Merger Integration
Post-merger integration (PMI) initiatives are complex, and organizations have just one shot at getting it right. NETCORE’s PMI program management services deliver integration benefits and synergies on time and on target.
Program and synergy management. NETCORE has supported multiple post-merger integration projects, small and large, across major industries. Our consultants draw on functional and business-process expertise to manage each milestone, from the initial merger announcement to the operational launch of the combined entity. Core strengths include strategic advice during the pre-deal phase, growth strategy reviews, target evaluations, strategic due diligence, and PMI planning and implementation. Recognizing that IT is often a source of integration challenges, NETCORE also offers strong capabilities in IT architecture and application landscapes.
Increase integration momentum and realize synergies. Acquiring and integrating another business requires top management to rethink the organization’s strategic vision. Our PMI services increase merger success through open communication and stakeholder involvement.
The PMO as post-merger nerve center. Once an integration program is defined, we focus on creating a Project Management Office, with management and governance structures that ensure efficient implementation. The PMO links our change-management experts with your staff to respond quickly to issues as they arise — keeping the program on track so key people in both organizations can focus on the core competencies of the new combined business.
IT Optimization & Service Management
Research indicates that process optimization may reduce IT costs by up to 28% depending on your environment — yet few companies have the internal resources and tools to gather the information needed for informed strategic decisions about IT processes.
An increasing number of NETCORE clients start with our IT Optimization Service. We help you optimize IT operations with proprietary best-practice assessments that define an appropriate roadmap for change, and assist in implementing that roadmap through internal service improvement as well as out-tasking or outsourcing delivery models.
Struggling to balance the sometimes competing goals of cost reduction, service performance improvement and IT-business alignment? NETCORE can help.
Technology Architecture
Many companies’ technology architectures are not optimized — due to changes in environment, competitive moves, or simply poor planning. NETCORE’s Technology Architecture Consulting Service comprises a suite of enterprise and service-oriented architecture consulting services focused on networking, unified communications and collaboration, and virtualization.
- Network architecture — integrated strategies covering infrastructure, applications and service offerings, including converged network platforms and multi-year roadmaps.
- Unified communications & collaboration — a cohesive strategy and architecture roadmap to simplify and integrate business communications, improving collaboration while lowering communication costs.
- Virtualization architecture — evaluation of your information, network and application layers, and a tailored roadmap to move your infrastructure to virtualization based on alternative sourcing models, avoiding the common pitfalls.
At NETCORE we believe effective technology architecture creates a robust, flexible foundation for execution. We have decades of experience helping top-performing companies design their technology architectures, use them to guide the evolution of systems and processes, and leverage that capability for profitable growth.
IT Process Management
In times of increased budget pressure, technology executives are concerned with delivering the most business value from their organization’s IT investment.
Extracting value from increased efficiency. NETCORE’s IT Process Management solutions provide a plan to continuously analyze the IT environment and make sure it properly supports business initiatives. Following the course set by the IT Transformation Roadmap, the solutions incorporate components and enablers around people, processes and technology to ensure real business value is extracted from IT.
A viewpoint for change. The rollout plan is iterative, using NETCORE’s proven frameworks — such as our Maturity Assessment Framework — and industry-leading practices. It supports constant and consistent improvement, addresses complexities and potential problem areas, prioritizes important initiatives for faster results, and tests the process as it improves.
The overarching goal is to increase the stability, effectiveness and efficiency of technology service delivery. For IT management, that means a view of current activities and areas for improvement, and a base for dialogue with business users grounded in independent assessment. For business management, it means confidence that the IT service meets the business need and justifies its funding — and that there will be IT support for business plans.
Service-Oriented Architecture
The challenge of delivering greater IT value while reducing IT spending is compounded by costly, isolated, silo-based systems and the increasing need for communication and collaboration inside and outside the organization.
A holistic approach. We are true thought leaders in service orientation; our thinking has influenced the evolution of SOA itself. Our approach helps enterprises integrate existing systems, applications and users into a flexible architecture that easily accommodates changing business needs. It includes:
- Adaptive architecture — user-centric platforms with robust e-commerce infrastructures that let users from different organizations safely and securely share data and processes
- Web services — knitting multiple services together to support rapid deployment of scalable, flexible composite applications across and beyond the enterprise
- Integrated Architecture Framework (IAF) — our signature framework for the integrated design of all these services, targeting quality control and architecture delivery speed
The benefits. SOA opens the way for new business opportunities by enabling highly collaborative business models — and helps resolve core IT management issues: cost reduction by standardizing how services talk to each other; delivering IT solutions better, smarter and faster through standardized interfaces; and improving the value of IT by creating a better understanding of the true value of a service.