Managed Services

Focus on your business. We’ll run the IT.

NETCORE Managed Services helps organizations reduce capital and operational expenditure and focus on their core business. Our reputation as a trusted advisor and partner is built on long-term, stable customer partnerships — and lets you engage with confidence.

IT specialist working in a data center aisle
The challenge

More innovation. Less overhead.

Organizations continually seek ways to increase productivity and profitability and to reduce costs while maintaining focus on core business. IT departments face the challenge of delivering innovative, transforming services with limited budgets — and too often, significant effort and cost go into managing the day-to-day aspects of IT systems instead of strategic initiatives and business improvement.

Our services are delivered by qualified, industry-leading practitioners, seasoned by extensive client experience and expertise across multiple technologies, protocols and applications in complex IT and business environments.

Our approach

Five steps to a smooth transition

NETCORE is focused on responding to the pressures of reducing IT costs and improving services — enabling IT to become better aligned with business objectives.

  1. Current-state review

    Interview business users and existing support staff, evaluate the current solution, and define the Service Delivery Plan tailored to your needs.

  2. Proposal submission

    Define scope, plan, resources, timing and pricing. Determine SLAs.

  3. Agree contract

    Describe services and support coverage including hours, infrastructure and resource levels, support procedures and tools. Identify your Service Delivery Manager.

  4. Plan & action transition

    Adjust the transition plan, establish timelines, update induction and Managed Services documentation, and complete transition sessions.

  5. Manage services

    Take ownership of the solution and service maintenance — and keep improving it.

Engage with confidence. Partner with NETCORE.

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