Business Applications Management
Deploying, upgrading and running business-critical applications rapidly, securely and efficiently requires a partner that delivers real business value cost-effectively.
Organizations rely on business applications to empower the workforce and deliver value to the bottom line. NETCORE’s 20-year experience and enviable partnership status with IBM, Microsoft and Oracle — and our reputation as a trusted advisor built on long-term, stable customer partnerships, many over 10 years — back a range of Business Application services that maximize efficiency, help IT systems run more smoothly and deliver measurable cost and business benefits.
- Application Support — 24/7/365 monitoring and support of third-party products, enterprise applications and packaged applications such as Siebel CRM, SharePoint and WebSphere, plus custom application support for J2EE and .NET applications and database administration, backup and consolidation.
- Application Development & Integration — consulting and delivery expertise for end-to-end systems integration and custom development across platforms and technologies.
- Software as a Service — strategy and advisory services to determine which applications suit cloud deployment, enabling access to mission-critical applications as and when required.
- Application Modernization — options for deriving further benefit from strategic legacy applications, reducing applications running on unsupported technologies and enabling transition to a modern user interface.
- Application Service Desk — ITIL-backed processes providing the main point of contact between application providers and end users.
Application Management
Companies rely on IT not only to reduce costs, but to add value to the business. NETCORE helps you identify and implement the changes needed for a cost-effective, efficient and innovative IT estate, drawing on a wealth of methods, tools and accelerators:
- Integrated service management, from strategy and operation to continual improvement
- A strong governance model — processes, organizational structures and decision-making mechanisms for effective implementation of your IT strategy
- A world-class transition model ensuring service continuity and minimal business impact
- A global network of Application Management Service Centers providing continuous, seamless support through onshore, offshore and nearshore resources
- A shift-left approach aimed at preventing problems
- CMMI and ITIL qualifications
Tailored to your changing needs. We work closely with you to maintain, adapt and develop your applications to minimize cost and maximize quality and flexibility — cutting IT operating expenses, improving portfolio performance, ensuring system and data availability, flexing up or down as strategy changes, and improving user satisfaction.
Resources that match business needs. With on-demand access to NETCORE specialists through a single Application Skills on Demand contract, you get project managers, business analysts, application technicians and other specialists while your team focuses on core competencies.
Sharing risk and responsibility. We build commercial and contractual incentives into each engagement to demonstrate our commitment to keeping your application estate aligned with your business objectives.
Application Development
At NETCORE, we help define your requirements, write specifications, and design, develop, test and integrate software across multiple platforms — including internet technologies — enabling your systems to function in new operating environments. We follow one of two approaches:
- Full life-cycle development — we assume start-to-finish responsibility for analysis, design, implementation, testing and integration of systems.
- Cooperative development — our experts work with your in-house IT personnel to jointly analyze, design, implement, test and integrate new systems.
A key facet of our offering is a suite of services to help you build and integrate sophisticated business applications and websites with your client-server and legacy systems. We create and deploy robust, scalable and extensible architectures for a wide range of industries. Our custom application development services include:
- Application design, development and implementation
- Systems integration and consolidation
- Re-engineering, performance tuning and porting services
- Implementation of packages
- Feasibility and requirement analysis for the business case
Application Modernization
NETCORE uses pioneering methods and technologies to unlock latent value in your company’s IT estate. We increase the flexibility of individual applications by improving interoperability between legacy systems and incorporating newly migrated business functionality and external systems. Combining old and new applications, pre-packaged and bespoke solutions, we help you:
- Increase the business value of past IT investments
- Lower costs and improve return on IT investment
- Reduce the complexity of your application portfolio
- Limit environmental impact through migration to energy-efficient hardware
- Mitigate production risk from unsupported systems
- Finance modernization from savings in sustained pricing and future returns
The NETCORE approach: a transformation program combining rationalizing, migrating, modernizing and decommissioning; mainframe refresh so applications run flawlessly while underlying technology is updated; application re-platforming; application code renovation for speed and efficiency; consolidation with email, Google Apps and other SaaS models; and an evaluation of green computing opportunities.
Application Testing
NETCORE offers embedded or independent testing, for a single application or your entire IT system, delivered by highly trained experts around the world. Our spectrum of testing services rests on four cornerstones — lifecycle model, organization, infrastructure and techniques — in a highly automated solution that combines your in-house capabilities with our specialized expertise to:
- Ensure predictable application performance through industry-standard testing methodology
- Improve quality and development timeframes through reusable test cases and automation expertise
- Lower costs by leveraging economies of scale and skilled low-cost resources
- Provide a single point of responsibility for testing and governance across a multi-supplier application portfolio
Global Testing Center of Excellence. For companies that can benefit from aggregating testing across business units — or that already have testing guidelines and processes — NETCORE can help create a global testing center of excellence, so all applications follow the same streamlined process at consistently high quality.