IT Excellence

NETCORE's approach is based on the notion of achieving IT Excellence. Our assessment services provide the qualitative measures to analyze a client's IT environment and identify opportunities to improve its effectiveness (service levels) and efficiency (reduce cost).

Improving responsiveness with quantifiable measures

We help companies adopt a better understanding of and control over IT spending, and provide the means to transform unresponsive IT departments and lower costs. We work closely with both technology and business leaders to help the enterprise:
  • Identify cost drivers and cost improvements
  • Align and prioritize IT projects to meet business requirements and strategic needs
  • Deliver quality IT services that contribute to company success
  • Economically use and deploy people, processes, and technology
  • Achieve high value from the IT investment
Finding ways to deliver more for less is essential to achieving IT Excellence. Activities that support this include:
  • Concentrating on IT value rather than low cost
  • Knowing the appropriate schedule for benchmarking against competitors
  • Maintaining the right mix of IT investments
  • Applying the proper tools to focus on doing the right things and doing them well
NETCORE's IT Excellence assessment employs several methods and qualitative measures to measure IT efficiency and effectiveness. Among these are:
  • IT Balanced Scorecard: provides a multi-dimensional management framework that demonstrates where IT is adding value to the business and improving performance
  • CIO Solution Set: An integrated analytical framework of software and business processes and data warehousing tools that measure enterprise IT effectiveness across such criteria as system utilization, resource retention, and IT asset management
  • Adopting a Consultative Approach: enables an organization to better understand where its efforts and scarce resources should be focused; provides a guide to creating an IT culture that is more business oriented, client focused, and consultative
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