IT Process Management

In these times of increased budget pressures, technology executives are concerned with delivering the most business value for their organization's investment in IT.

Extracting value from increased efficiency

NETCORE's IT Process Management solutions provide companies with a plan to continuously analyze the IT environment to make sure it is properly supporting business initiatives. Following the course of action established by the IT Transformation Roadmap, the solutions incorporate components and enablers around people, processes, and technology to ensure real business value is being extracted from IT.

A Viewpoint for Change

The rollout plan for IT Process implementation is iterative, using NETCORE's proven frameworks - such as our Maturity Assessment Framework - and industry leading practices. The benefits of the rollout plan are:

• Supports constant and consistent improvement
• Addresses complexities and potential problem areas
• Prioritizes important initiatives to achieve faster results
• Tests the process as it is improved

The overarching goal of IT Process Management is to increase the stability, effectiveness, and efficiency of technology service delivery. The results our clients see are additional functionality; critical improvements in design, process, and management; and optimal performance achieved at the best price.

For IT Management

• A view of current activities and identification of areas for improvement
• A base for dialogue with business users based on independent assessment

For Business Management

• A view of whether the IT service meets the business need and justifies the level of funding provided
• A base for dialogue with the current service provider based on independent assessment
• Confidence that there will be IT support for business plans

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