Business Applications Management Services
Organisations rely on business applications to empower the workforce and help deliver value to the bottom line. Deploying, upgrading and running business critical applications rapidly, securely and efficiently requires a partner that can deliver real business value cost effectively.
NETCORE's 20 year experience and enviable partnership status with IBM, Microsoft and Oracle, and our reputation as a trusted advisor and partner is built on long-term, stable customer partnerships (many over 10 years). We offer a range of Business Application services that maximise efficiency, help IT systems run more smoothly and deliver measurable cost and business benefits.
Application Support solutions offer 24x7x365 days monitoring and support of third party products, enterprise applications and packaged applications such as Siebel CRM, SharePoint and WebSphere. NETCORE also provides custom application support and management for J2EE, .NET applications and database administration, backup and consolidation services.
Application Development & Integration solutions provide consulting and delivery expertise for end-to-end systems integration and custom development for both new and existing applications across a variety of platforms and technologies.
Software as a Service (SaaS) solutions are designed for businesses that require mission critical applications with improved scalability, reliability and customer service. NETCORE provides strategy and advisory services to determine which applications are best suited for cloud deployment. SaaS solutions from NETCORE enable organisations to access applications as and when required.
Application Modernisation solutions provide a variety of options for deriving further benefit from strategic legacy applications and deliver a modernisation strategy. Clients benefit from reducing the number of applications running on unsupported technologies and enable a transition to a modern user interface.
Application Service Desk offers processes that are backed by ITIL methodology, provides a main point of contact between application providers and end-users, keeping all users informed of all relevant events, actions and service changes. The service desk offers:
NETCORE's 20 year experience and enviable partnership status with IBM, Microsoft and Oracle, and our reputation as a trusted advisor and partner is built on long-term, stable customer partnerships (many over 10 years). We offer a range of Business Application services that maximise efficiency, help IT systems run more smoothly and deliver measurable cost and business benefits.
Application Support solutions offer 24x7x365 days monitoring and support of third party products, enterprise applications and packaged applications such as Siebel CRM, SharePoint and WebSphere. NETCORE also provides custom application support and management for J2EE, .NET applications and database administration, backup and consolidation services.
Application Development & Integration solutions provide consulting and delivery expertise for end-to-end systems integration and custom development for both new and existing applications across a variety of platforms and technologies.
Software as a Service (SaaS) solutions are designed for businesses that require mission critical applications with improved scalability, reliability and customer service. NETCORE provides strategy and advisory services to determine which applications are best suited for cloud deployment. SaaS solutions from NETCORE enable organisations to access applications as and when required.
Application Modernisation solutions provide a variety of options for deriving further benefit from strategic legacy applications and deliver a modernisation strategy. Clients benefit from reducing the number of applications running on unsupported technologies and enable a transition to a modern user interface.
Application Service Desk offers processes that are backed by ITIL methodology, provides a main point of contact between application providers and end-users, keeping all users informed of all relevant events, actions and service changes. The service desk offers:
- 24x7x365 days monitoring and support of business applications
- Incident management issues recorded via an online web management system
- SLA based upon criticality for initial response and resolution
- Managed transition from your current support provider
- Adherence to change procedures
- Flexible support packages