Organisations are continually seeking means of increasing productivity, profitability and reducing costs whilst maintaining a focus on core business. IT departments are faced with the challenge of delivering innovative and transforming services with limited budgets.

This often results in significant effort and cost being directed to manage the day-to-day aspects of IT systems, reducing the focus on strategic IT initiatives and business improvement.

NETCORE Managed Services helps organisations to reduce capital and operational expenditure and focus on their core business. Our reputation as a "Trusted Advisor and Partner" is built on long-term, stable customer partnerships and allows you to engage with confidence.

Our Services are delivered by qualified industry leading practitioners, seasoned by extensive client experience and expertise of multiple technologies, protocols and applications in complex IT and business environments.

NETCORE Managed IT Services include:

• Infrastructure Serviceslow cost data centre options, improved infrastructure and end user experience
• Business Applicationsreduced application support costs and development services
• Identity, Security and Risk Managementprotect against threats and minimize risks
• CloudSecure, reliable, enterprise-class, SaaS, PaaS and IaaS
• Supportcomprehensive support for infrastructure, applications and networks

NETCORE is focused in responding to the pressures of reducing IT costs and improving services - enabling IT to become better aligned with business objectives.

Our Approach

The key steps in NETCORE Managed Services approach are:

• Current State Review. Interview business users and existing support staff, evaluate the current solution, and define the Service Delivery Plan. This is an important step in tailoring a service to meet your needs.
• Proposal Submission. Define scope, plan, resources, timing and pricing. Determine SLA’s.
• Agree Contract. Description of services and support coverage, including hours. Infrastructure to provide services incl. resource levels. Description of support procedures and tools. Identify Service Delivery Manager.
• Plan and Action Transition. Adjust transition plan to suit requirements. Establish timelines. Update induction documentation. Update Managed Services documentation set. Complete transition sessions.
• Manage Services. Take ownership of the solution/service maintenance.

NETCORE is an American company with offices in your time-zone. We have local knowledge and experience in a wide-range of industries. We have the stability and proven experience to be the safest and best out-source partner for your IT needs.

 

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